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Welcome to Langys.Com! This is the personal website for Bob Langys and tells a little about who I am and what I do. Please have a click around to see more about my professional and personal interests and activities. On this site you'll find some articles about the different technologies and products that I have experience with, as well as more specifics about my personal interests. If you have a technology problem to solve, I can help you. If I don't have what you need now, chances are that I know where to send you for help. For helpdesk support click here to download remote session launcher.

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Xorcom Training in Las Vegas! |
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Written by Bob
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Wednesday, 16 June 2010 23:38 |
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I spent the first three days of this week working hard - in Las Vegas! That sounds great, but it really was hard work. Each day was spent learning how to deploy the CompletePBX product. I'm pretty excited because this solution combines the best of what has been available as some different products into a single platform. I met some great people as well. My local rep from Xorcom is Alex Brickman. It was great to put the faces with the name for some great people like Curt in support, and Bill Soto who is directing the sales efforts over there. I've also got some other reseller contacts to lean on as well. One of the attendees was Charles from a manufacturer of solar power solutions from California. He was nice enough to share with me a look at his CompletePBX system that sports a PRI, hundreds of phones, and SIP trunks in a call center environment. It's great to see 50-60 concurrent calls going with the switch not even twitching the CPU activity meter. Nice! Charles was able to contribute to the training as well by highlighting some potential challenges as well as coming up with some great enhancement ideas for the Xorcom team.
In general, here is what I've learned:
Great troubleshooting tools and steps for some common issues that we may run into.
Some great insight as to the positioning of the product in the marketplace.
The overview of the future roadmap of the system.
We also had presentations from partner companies such as Aastra and iSymphony.
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